“Universal Rx provides excellent, proactive service to both my staff and to my client. As a Third Party Administrator, American Benefits Management has working experience with a number of Prescription Benefits Management services.

The TPA and PBM have to serve the client. How the PBM serves my client directly reflects on American Benefits Management. With URx, my clients and my company are well-served.”

–Mark H. Woessner


“Many of our clients could not obtain prescriptions in the area where they were located. They often resorted to either bringing in a large supply themselves, or relied on others to bring prescriptions into the country where they were stationed. This entailed the risk of the prescriptions being confiscated; further as the drugs being brought in were purchased in the US at often much higher prices, the costs to the client and the employer organization were not contained very well.

Universal Rx’s Expatriate Prescription Services has solved this need of our clients by arranging fast delivery of affordable prescriptions to them. The pricing saves them or their medical plan money. The EPS staff is most helpful and does the price comparison shopping for the clients. We are pleased to recommend EPS to our clients.”

–Hal Adams, Current Client in Barrington, IN


“I received a debriefing that I sent senior staff members to yesterday. Universal RX was listed as a major strength for us and I’ll paste below what they said about you:

‘Our strengths: We received bonus points for the pharmacy component — it was strongest in cost, team, design and audit process.’ “

–Beth Cook, Current Client in Indianapolis, IN


“We are very satisfied and happy with Universal Rx and especially the customer service. If there is a problem, we can always get a live person.

You all are very respectful and understanding regarding our employees…Universal Rx has been an outstanding company and family to work with.”

–S. Davis, Current Client in Richmond, Virginia


“Many thanks for the time, trouble and effort you put into helping me. It is rare to find someone who follows through. I really appreciate it.”

–Joan Juranich, URx Member


Other Experiences from Valued Clients

“Universal Rx continuously provides excellent service. My e-mails and phone calls are always addressed in a timely manner.”

“Thus far, I am extremely impressed with the level of professionalism shown by you and your staff. They are knowledgeable, supportive, and pleasant.”

“On the part of Universal Rx, I have been so pleased. Your company has been great, so efficient in all manners. Plus, everyone is so helpful. You don’t see that very much in companies anymore.”

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Universal RX, LLC BBB Business Review