Oct 24, 2018
My benefit specialist was extremely pleasant. She didn’t rush me when trying to explain my husband’s situation. Her voice and her tone were awesome.
If everyone has that experience this early in the morning when dealing with a situation, I am sure they would have a great rest of their day. In today’s day it’s nothing to hear comments such as “there is nothing I can do to help you, I don’t know etc.” and she didn’t display that attitude at all.
She called the pharmacy directly. She was very refreshing, and I was not anticipating the response I got.