Client Services

 Service is our Number One Priority at Universal Rx

The exceptional service we provide increases member satisfaction and improves utilization patterns – resulting in greater cost effectiveness for our clients. Clients choose Universal Rx for two main reasons; our track record for exceeding cost containment objectives, and our reputation for delivering outstanding member and client services. As pressure to control healthcare costs continues to increase, more and more organizations are exploring our products and services to assist them in controlling costs while maintaining benefits.

 Team Approach to Account Management

Over the years, Universal Rx has broadened its experience and management skills and developed a proven formula for delivering cost-effective, high-quality benefit programs to our diverse population of clients.

We have dedicated Account Management Teams that focus on the unique needs of each of our clients. Our Account Management Teams excel in creating solutions that are tailored to each of our client’s unique needs.

 

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