Participating Pharmacies Near You
Find a participating pharmacy near you. Use our pharmacy locator to find your neighborhood store.
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What You Need To Know
Member Information
Maximize Your Healthcare Plan Benefits
Don’t get stuck paying for those costly medications out of pocket. Be sure your prescribed medication is included on the drug formulary list and covered under your benefits plan. Having your doctor prescribe generic medications will also help minimize out of pocket costs.
Check Your Formulary Regularly
To ensure you always have the most up to date drug list, access the online formularies when consulting with your providers.
Online Pharmacy
Does your plan offer mail order pharmacy benefits? If so, use our online mail order pharmacy to skip the line and have your medications delivered to your doorstep.
Prior Authorization Form
Should you need to complete a Prior Authorization for your medication, download our form and submit back to Universal Rx. Our clinical pharmacist will correspond directly with your pharmacist and physician for a quick and easy review process.
Mail-Order Pharmacy
Visit our mail-order pharmacy partner to start ordering medications online and experience the convenience of home delivery.
Your Rx Card
Knowing where to look for information on your prescription card can be tricky. Read about the three main fields on your card to help you understand your card.
1. Member ID & Group Number
Your Rx card will include a member ID number and group number, both of which help our team of specialists find your prescription information in our systems. Your pharmacist will also need this to help process your prescription information.
2. Pharmacist Information
BIN: 610020
Universal Rx Prescription Insurance PCN: PDM or PDMI
Discount Drug Card PCN: URX001
Our Rx Card will include special codes such as PCN & BIN numbers, that allow a pharmacist to complete your transaction. Without these codes, a prescription cannot be filled.
3. Helpful Phone Numbers
Pharmacy Help Desk: 1-800-788-2910
Should you or a pharmacist need help finding information or help with filling a prescription, we're here to assist. Have your pharmacist call our Pharmacy Help Desk with questions.
The Best For Your Health
With Universal Rx, you receive personalized service while also enjoying the benefits of a powerful national network of pharmacies ready to help you get the medication you need.
We make living a healthy lifestyle easy by navigating the complicated healthcare system on your behalf. We pride ourselves on being a reliable single point of contact for our members, their physicians, and the pharmacies that serve them.
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Transfer Existing Prescriptions
If your current pharmacy is not in-network, just ask your pharmacist to transfer your Rx to an in-network store, and you’re done!
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Lost Member Benefit Cards
A lost or stolen benefits card is no reason to forgo or postpone your prescription refill. While you wait for your card, your pharmacist may call our help desk at 800-788-2910. for assistance.
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Generic Medications
We encourage generic substitutes whenever possible in order to save money for our members. Ask your doctor about acceptable generic equivalents!
Request A Consultation
Universal Rx is the administrator for your prescription benefits. Please contact your employer or group administrator for questions about medical services.
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Corporate Headquarters:
Monday - Friday 8:30am - 5:00pm EST USA -
Pharmacy Help Desk:
Monday - Friday 8:30am - 10:00pm EST USA - Saturday 9:00am - 5:00pm EST USA
- Sunday 12:00pm - 4:00pm EST USA
Contact
710 3rd St. SW, Roanoke, VA 24016
Phone: 540.777.7179
Pharmacy Help Desk: 800.788.2910
Fax: 540.777.7184
Email: URX@UniversalRx.com
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